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Technical Support

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Technical questions and answers related to managing your site through cPanel.

  • Prevent website generated spam with CAPTCHA
  • Addon domains
  • Emails from my website are getting marked as spam or not being received at all!?
  • Download or restore an individual file, directory or database backup with JetBackup
  • Introduction to LiteSpeed Cache
  • Force HTTPS using your .htaccess file [for cPanel GUI users]
  • Update your WordPress username via phpMyAdmin
  • Unable to renew certificate: The Let’s Encrypt HTTP challenge failed
  • Remove .html extension using .htaccess file
  • View your website’s visitor logs
  • View your website statistics via Awstats
  • Bitcoin Payment Gateway WHMCS Module Documentation
  • Help! I need a backup of my cPanel-hosted website
  • Subdomains for test sites & more
  • Create a domain alias
  • WordPress permissions
  • Creating, Editing and Deleting a DNS zone
  • WordPress install still shows Serversaurus “new customer” landing page
  • My site and/or email service is down
  • Create a backup using cPanel
  • Uploaded file exceeds the upload_max_filesize directive in php.ini (and other PHP setting errors)
  • Install WordPress with the Site Software function
  • Basic WordPress security and site management
  • Managing your disk usage
  • How to issue a Let’s Encrypt certificate
  • Disable automatic WordPress updates via wp-config.php
  • Force HTTPS using your .htaccess file using CLI
  • Enabling PHP extensions, Changing PHP Version and Setting PHP Options
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