Knowledge base article

Managing account contacts

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This article will guide you through managing Serversaurus account contacts

Account contacts are people who are authorised to discuss account related details with our support team and request account related changes, you can also set notification preferences for your account contacts so they are included on certain Serversaurus correspondence.

To get started, login to the Serversaurus Client Area, if you have forgotten your password, just request a password reset.

Add a new account contact

  1. On the right hand side of the screen, select the Account menu to view the drop down list, then select Contacts.
  2. Next to Choose Contact, select the drop down list, choose Add New Contact and then select Go.
  3. Enter new contact details and preferences, then select Save Changes.

Update an existing contacts information

Select Choose Contact and then choose the contact you want to update, adjust their details and select Save Changes.

Delete a contact from your account

Select Choose Contact, then choose the contact to delete, at the bottom of their contact information, select Delete Contact.

Last updated November 30, 2023

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